Training Program Information
Account information
How do I retrieve my lost password?
Can the tests be retaken using the same account access?
General Information
Where can I review incorrect answers?
Account information
How do I change my password?
After you log onto the site, click on the “My Profile” button and enter your new password in the password fields.
How do I change my profile?
After you log onto the site, click on the “My Profile” button.
How do I contact you?
We are easy to reach!
Email: support@dev.lumoslearning.com
Phone:888-408-1689
Fax: (866)283-6471
How do I retrieve my lost password?
To protect your security, Lumos Learning cannot retrieve your old password. However our support team can reset your password. Please send a note to support@dev.lumoslearning.com if you need your password reset.
Can the tests be retaken using the same registered account?
Yes.The tests can be accessed from the same account you registered during your purchase.Access from that account to the eLearning course is valid for 1 year period from the date of purchase.You can retake the tests as many times as you wish during your subscription period. The latest test results are stored in the database.
General Information
What software do I need?
All you need is a personal computer with internet access. No software installation is necessary. We recommend that you access the Lumos Online Program using a personal computer with Microsoft Internet Explorer version 6 or higher with broadband internet connection.
What is an ECR type question?
ECR stands for Extended Constructor Response type wherein you are supposed to enter your answers in the box provided , your answers will be evaluated by the teacher before which it will be kept in the pending state .
